Privacy Policy

 

Privacy Policy

This Privacy Policy describes how Olivia Parker Boutique collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from us. For purposes of this Privacy Policy, “you” means the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site and use our Services. “Personal information” refers to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

This may include:

  • Basic contact details including your name, address, phone number, email

  • Order information including billing and shipping details, payment confirmation, email address, phone number

  • Account information including username, password, security questions

  • Shopping information including items viewed, added to cart, or added to wishlist

  • Customer support information included in communications with us

Some features require providing certain data. Declining to provide information may prevent use of certain Services.

Information We Collect through Cookies

We automatically collect certain Usage Data through cookies, pixels, and similar technologies. This includes:

  • Device information

  • Browser information

  • Network connection data

  • IP address

  • Site interaction details

Information We Obtain from Third Parties

We may receive information from:

  • Vendors and service providers (e.g., Shopify)

  • Payment processors

  • Marketing and analytics partners

  • Third-party tracking technologies

All third-party data is handled according to this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

To process payments, fulfill orders, send notifications, manage accounts, provide shipping/returns, and allow reviews.

Marketing and Advertising

To send promotional emails/texts, personalize site experience, and display ads.

Security and Fraud Prevention

To detect and investigate fraudulent or malicious activity.

Communicating with You

To provide customer support and improve Services.

Cookies

We use Cookies to improve the Site, run analytics, remember preferences, and tailor product recommendations/ads.

Blocking cookies may impact your user experience.

How We Disclose Personal Information

We may disclose your information to:

  • Vendors and service providers (IT, payments, shipping, analytics)

  • Business and marketing partners (including Shopify)

  • Social media or third-party platforms at your direction

  • Affiliates

  • Parties involved in business transfers

  • Legal authorities when required

User-Generated Content

Reviews or content you publish publicly may be accessible to others. We are not responsible for how third parties use publicly posted information.

Third-Party Websites and Links

We are not responsible for privacy or security on third-party sites linked from our Site. Always review their policies before sharing information.

Children's Data

The Services are not intended for children. We do not knowingly collect data from children. Contact us if a child has submitted personal data.

Security and Retention

No security system is perfect. Avoid sending sensitive data over unsecure channels.
We retain information as long as needed to provide Services, comply with laws, resolve disputes, or enforce policies.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access/know the information we hold

  • Delete your information

  • Correct inaccurate information

  • Request data portability

  • Withdraw consent

  • Appeal decisions

  • Manage communication preferences

We may require identity verification before processing requests.

Complaints

You may contact us with concerns about how we handle personal data. If dissatisfied with our response, you may also appeal or contact your local data protection authority.

International Users

We may transfer and process personal information outside your country, including in the United States.
Transfers are protected using mechanisms such as Standard Contractual Clauses or their UK equivalents when required.